FAQs

There is no playbook that scammers use when it comes to creating a fraudulent invoice. Scammers are coming up with innovative ways to deceive your accounts payable teams. Follow these tips on identifying a fake invoice:

– Any information on the invoice that may seem unusual like spelling mistakes or special characters
– The account numbers look different across the whole invoice e.g. different fonts or sizes
– The company logo looks altered or replaced
– The email address is not the same as listed on the invoice compared to your emailing database
– Purchase order numbers are different to what you have in your company records
– Order details have been altered either with vague terms or for larger items that were not agreed upon

Scamwatch reports that the most common form of delivery is email, but phone, text message, internet, mail, social networking, and other forms are also options. After gaining access to your email, the scammer can impersonate an employee, collect sensitive information, or steal your identity.

If you’re worried about how your business can reduce risk, make sure to check any invoice information that you’re suspicious of, follow up on any alterations in billing information, and limit the number of people who can make payments.

Often, the company which pays the invoice for the goods or services to the fraudulent account is responsible for the loss because they failed to pay the invoice in the first place. Yet, each case varies. Tracking the origin of a scam can lead investigators to identify the person responsible.

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